Paid Inc
PAID Inc. is a U.S.-based business services company that provides software and transaction tools for small and medium-sized businesses. Its platform includes PaidWeb, PaidCart, PaidPayments, and PaidShipping, which together support website creation, online sales, payment processing, and shipping workflows.
Fiscal year 2025 · change from previous year
Development 2020–2025
Business
Share of revenueWebsite, storefront, and online commerce tools for SMBs.
Carrier comparison, label creation, dispatch, and tracking services.
Checkout, invoicing, subscriptions, and point-of-sale functionality.
Legacy brewery management software and shipping calculator services.
Products
Reported · share of revenue- Shipping Calculator Services99.9 %
- Merchant Processing Services0.1 %
Source: 10-K FY2025, revenue the company reports per product line (SEC XBRL). Shares are of the lines shown and add up to 100 %.
Customers
PAID Inc. serves small and medium-sized businesses that need an integrated set of tools to run online sales and shipping operations. Its customers use the platform to build websites, accept payments, manage multichannel orders, and coordinate shipments from a single interface. The company also has niche client-service users tied to brewery management and shipping calculators.
Buy PaidWeb, PaidCart, PaidPayments, and PaidShipping to run storefronts and fulfillment.
Use shipping coordination and label generation to route parcels through alternative carriers.
Use PaidPayments for checkout, invoicing, subscriptions, and POS workflows.
Use brewery management software and shipping calculator services.
Strategy
The company’s strategy centers on expanding shipping coordination and label generation services while cross-selling payments and eCommerce tools to the same SMB customer base. It also appears to be simplifying the product mix by reducing emphasis on legacy client services and focusing on products with clearer transactional demand.
Shipping coordination is the main revenue engine and benefits from carrier shifts.
Bundling website, payments, and shipping tools increases customer stickiness.
Older brewery software and calculator offerings are shrinking and less strategic.
Geography
PAID Inc. is headquartered in the United States, but its operating footprint is tied to cross-border shipping activity, especially in Canada. The company’s shipping business is exposed to carrier availability and pricing dynamics in Canadian small-business logistics, while its payment tools support USD, CAD, and EUR transactions. No country-level revenue disclosure was provided in the excerpts.
Risks
PAID Inc. depends on transaction volume, carrier relationships, and continued adoption of its SMB software tools, so demand can shift quickly with pricing or logistics changes. The business also faces customer concentration and product obsolescence risk in its legacy services, plus typical software and payments risks such as competition, integration complexity, and security expectations.
Shipping revenue is driven by carrier availability, negotiations, and pricing shifts.
Exposure: Shipping coordination and label generation services
The platform relies on SMB retention and continued use of multiple modules.
Management disclosed possible need for additional capital to fund operations.
Exposure: General corporate funding
Client services revenue fell as brewery software clients were cancelled and services were closed.
Exposure: BeerRun Software and Auctioninc services
The company competes with broader eCommerce, payments, and shipping software providers.
Exposure: Platform and transaction services
Accounting
Judgemental itemsShipping coordination, label generation, and eCommerce services may be recognized as services are delivered or transactions processed.
Impact: Can create quarter-to-quarter swings in reported revenue
The company recorded significant stock-based compensation expense in 2025.
Impact: Raises operating expenses and affects comparability
Provision for bad debts indicates collectability risk on receivables.
Impact: Can reduce earnings when customer balances are not collected
Other income included interest and discounts related to note receivables.
Impact: Can materially affect non-operating income from period to period
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Last updated: 29/04/2026