RLBYOTCServices-Help Supply ServicesUS GAAP · USD

Reliability Inc

RELIABILITY INC is a U.S.-based services company in the help supply services industry, providing media services and related staffing or support services to clients across multiple sectors. Its business appears centered on serving commercial customers and selected public-sector clients from the United States.

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Revenue20.7m USD
−13.6 %y/y
Operating profit (EBIT)-0.8m USD
−17.4 %y/y
EBIT margin-4.0%
−1.1 ppy/y
Net income-0.7m USD
−11.8 %y/y

Fiscal year 2025 · change from previous year

Development 2020–2025

-100102030m USD2020: 29 m USD2020: EBIT -0.99 m USD20202021: 26 m USD2021: EBIT -0.30 m USD20212022: 26 m USD2022: EBIT -0.91 m USD20222023: 21 m USD2023: EBIT -0.75 m USD20232024: 24 m USD2024: EBIT -0.71 m USD20242025: 21 m USD2025: EBIT -0.83 m USD202521-0.83
RevenueOperating profit (EBIT)
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Business

Share of revenue
Media services60 %

Planning and execution of media-related client services and campaigns.

Staffing and help supply services25 %

Labor and support services provided to client operations.

Government client services15 %

Services delivered to U.S. federal agency customers.

Products

Reported · share of revenue
79.2%19.7%FY2025100 %
  • EOR79.2 %
  • Staffing19.7 %
  • Video Production1.0 %
  • Direct Hire0.2 %

Source: 10-K FY2025, revenue the company reports per product line (SEC XBRL). Shares are of the lines shown and add up to 100 %.

Customers

The company serves clients across multiple industries that purchase media-related services and support functions to supplement internal capabilities. A portion of demand also comes from U.S. federal agencies, which buy these services through contract relationships. Clients appear to value flexibility, specialized execution, and outsourced support capacity.

Commercial clients

Buy media services and support work to outsource specialized functions and scale execution.

U.S. federal agencies

Purchase media-related staffing and support services through contract arrangements.

Multi-industry clients

Use the company for client-facing media work across sectors with varying budgets.

Strategy

The company’s strategic position depends on maintaining relationships with commercial and government clients that outsource media and support functions. Its priorities likely center on preserving client retention, broadening account coverage across industries, and managing exposure to budget-driven demand swings in the public sector.

Client retention and account expansionShort term

Recurring service relationships are central to a help-supply model and support revenue continuity.

Broaden industry mixMedium term

A wider client base reduces dependence on any one sector or budget cycle.

Protect public-sector accessMedium term

Federal agency contracts can be meaningful but are vulnerable to budget reviews and policy shifts.

Geography

RELIABILITY INC operates primarily in the United States, where its client base and contract relationships are concentrated. The business is exposed to U.S. public-sector spending patterns and domestic client budget decisions, while its core operations are not described as directly dependent on international trade.

Risks

The company is exposed to client budget pressure because its services are discretionary for many customers, especially media-related work. It also faces public-sector concentration risk, litigation/collection uncertainty tied to the Vivos Group matter, and normal service-industry risks such as contract loss, pricing pressure, and labor availability.

Sorted by severity
LowMediumHighLowMediumHighImpact →Likelihood →Vivos Group litigation and collection uncertainty1Client budget sensitivity2Federal agency spending cuts3
Impact is the risk’s severity and likelihood how probable it is over the next few years, both assessed from the company’s reports. Numbers match the list.
  1. Vivos Group litigation and collection uncertaintyImpact: HighLikelihood: High

    The company may incur costs and may not recover the award in cash as expected.

    Exposure: Arbitration award collection

  2. Client budget sensitivityImpact: HighLikelihood: Medium

    Media and support services are often discretionary, so customer spending can fall when margins tighten.

    Exposure: Commercial clients across industries

  3. Federal agency spending cutsImpact: HighLikelihood: Medium

    Government clients may reduce or reallocate spend after budget reviews or efficiency directives.

    Exposure: U.S. federal agencies

  4. Contract concentrationImpact: Medium

    A small number of clients or sectors can create volatility if spending changes abruptly.

    Exposure: Public-sector and media-related accounts

  5. Labor supply constraintsImpact: Medium

    Help supply services depend on available personnel and execution quality.

    Exposure: Staffing and support delivery

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Accounting

Judgemental items
Service revenue recognition

Media and support services may be recognized over time as services are performed, affecting quarterly timing.

Impact: Reported revenue can shift with campaign timing and contract milestones

Collectability of arbitration award

The Vivos Group recovery may be partly in stock and cash collection is uncertain.

Impact: May affect receivables, gains, and liquidity-related disclosures

Contingent legal recoveries

Legal awards and related fees require judgment until collection is resolved.

Impact: Can create volatility in other income and balance sheet estimates

Quarterly seasonality in client spend

Campaign timing and budget cycles can move revenue between quarters.

Impact: Makes interim results less comparable

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Last updated: 24/09/2026